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Privacy Policy

At KiddieTwinkle Inc. , KiddieTwinkle (US), Inc. , KiddieTwinkle (UK) Ltd. , and KiddieTwinkle Australia Pty Ltd. , along with our affiliated companies (“KiddieTwinkle ”, “we ”, “us ”, or “our ”), we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard data gathered from our users, visitors, and customers (“Users ”) through or in connection with our website located at www.KiddieTwinkle.com , our mobile application (collectively referred to as the “Sites ”), and any related products, services, or social media platforms (together, the “Services ”). It also explains why we gather this data, how it’s used, and under what circumstances it may be shared.


By accessing the Services, using their features, or submitting personal information, you agree to be bound by the terms of this Privacy Policy and our Terms of Use .


Information We Collect

We may collect various types of information when you interact with our Services:


  • Information You Provide: When you create an account or make a purchase via the Services, we may collect Personal Information — that is, any data that identifies you directly or indirectly — such as your name, title, email address, phone number, mailing address, date of birth, billing details, and similar information. In some cases, you may also provide us with personal details about others (e.g., if you are purchasing a gift for someone else).

  • Device Identifiers: When you access the Services through a device, we may collect, monitor, and/or store certain device identifiers, including device ID and type. These identifiers help us uniquely recognize your device and improve the performance and delivery of the Services. A device identifier may be linked with other Personal Information we hold.

  • Analytics Data: As you navigate our Services, we may gather usage-related information either directly or through third-party tools. This includes logs and cookies, which can sometimes be tied to your Personal Information. We analyze this data to better understand how users engage with our Services and improve them accordingly. For more on how we use analytics, see the Service Providers section below.

  • Log Data: Like most internet-based platforms, our servers automatically record information when you use our Services. This log data may include your Internet Protocol (IP) address, the web page you visited before accessing our Services, items you viewed or purchased, browser type and settings, date and time of access, browser configurations, plug-ins, language preferences, and cookie data. If location services are enabled, we may also receive GPS signals or details about nearby Wi-Fi networks and cellular towers.

  • Cookies and Tracking Technologies: Cookies are small text files stored on your device by your browser. They allow your browser to remember things like login details, shopping cart contents, and preferences. We use cookies and similar tracking tools — such as pixel tags and web beacons — to gather Usage Data, which may become Personal Information if it can be linked back to you. The Services may also include third-party cookies that track your activity across other websites and online services, including social media platforms. We primarily use these technologies for operational efficiency, site performance, enhanced functionality, and targeted advertising. For more information, please refer to the Service Providers section.


How We Use Your Information

We process the information we collect for several purposes, including:


  • Fulfilling contractual obligations and delivering the Services.
  • Enhancing user experience and improving customer service.
  • Complying with applicable laws, regulations, and legal processes.
  • Responding to your inquiries, transactions, comments, and requests.
  • Sending transactional and promotional communications, including newsletters and marketing offers.
  • Processing payments, managing accounts, and handling administrative tasks.
  • Monitoring for security threats and preventing misuse of our Services.
  • Analyzing trends and improving our Sites and Services.
  • Marketing our products and services.

The lawful basis for processing your Personal Information includes legitimate business interests (under Article 6(1)(f) GDPR), contract performance (Article 6(1)(b) GDPR), and where applicable, your consent (Article 6(1)(a) GDPR).


Sharing and Disclosure of Information

We may share your Personal Information under the following circumstances:


  • With third-party partners such as shipping providers, payment processors, email service vendors, and brand ambassadors, subject to confidentiality and restricted-use agreements.
  • With non-personal or aggregated data for analytical and service improvement purposes.
  • Where required by law, or to protect our rights, prevent fraud, or enforce our policies.
  • In the event of a corporate transaction, such as a merger or acquisition, where Personal Information may be transferred to new owners.
  • Publicly, if you voluntarily share information in public forums or comment sections. Such information may be visible to others.
  • For promotional use, only with your prior consent.

Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may keep it longer if required by law, to resolve disputes, or to enforce agreements. Usage Data is typically retained for shorter periods unless it supports system security or functionality improvements.


Data Transfer

Your information, including Personal Information, may be transferred to and processed in countries outside your jurisdiction, including the United States. By using the Services, you acknowledge and accept that your data may be handled in jurisdictions with varying data protection standards. We take reasonable steps to ensure your data remains secure and is treated in accordance with this Privacy Policy.


Your Rights Under GDPR

If you reside in the European Economic Area (EEA), the UK, or Switzerland, you have specific rights regarding your Personal Information under the General Data Protection Regulation (GDPR) and UK GDPR, including:


  • Accessing, correcting, or deleting your data.
  • Objecting to or restricting certain data processing activities.
  • Receiving your data in a portable format and transferring it elsewhere.
  • Withdrawing your consent where processing is based on consent.

To exercise any of these rights, please complete our Data Request Form . If you wish to file a complaint, you may contact your local data protection authority.


You will not be charged a fee for making a request, though we may charge a reasonable fee for manifestly unfounded or excessive requests. We may also ask for additional information to verify your identity and ensure the security of your data.


California Privacy Rights

Residents of California should review our [California Privacy Notice] for additional details about your rights under California law.


Nevada Privacy Rights

Nevada residents may opt out of the sale of their Personal Information under Nevada law, even if no such sale currently occurs. Requests can be submitted through [this form].


Children's Privacy

Our Services are not intended for children under 13 years old (under 16 in the EEA and 18 in the UK). No one under these age thresholds should submit any information to our platform. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us using this form so we can remove it promptly.


Protecting Your Information

We implement technical and organizational measures designed to safeguard your Personal Information during transmission and storage. Sensitive data, such as credit card information, is protected using SSL encryption. However, no method of online data transmission or storage is completely foolproof. While we strive to maintain robust security, we cannot guarantee absolute security. Please note that transmitting data over the internet may carry inherent risks.


Third-Party Links

Our Services may contain links to third-party websites or services. Once you leave our platform, we are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any personal information.


Service Providers

We work with third-party service providers who assist us in operating the Services, analyzing usage, supporting marketing efforts, and enhancing our offerings. These providers may access your Personal Information solely for the purpose of performing services on our behalf. Some may retain anonymized or aggregated data for their own analysis.


One such provider is Epsilon Abacus (registered as Epsilon International UK Ltd), which manages the Abacus Alliance for UK retailers and charities. They process data on behalf of participating organizations to better understand consumer behavior. For more details, please refer to Epsilon Abacus’ Privacy Policy .


Sweepstakes and Competitions

We occasionally run promotions, contests, or giveaways. Participation may require opting into marketing communications. You may unsubscribe at any time by following the instructions provided. In case of discrepancies between contest rules and this policy, the contest terms prevail.


Opting Out of Communications

You may stop receiving marketing emails or other promotional messages by clicking the unsubscribe link in any email or by completing this form . Please note that you may still receive transactional emails related to your account or orders.


Edit or Delete Your Account

If your personal information changes, you can update your account details by logging into your profile at www.KiddieTwinkle.com . To delete or deactivate your account, please contact us via email or submit a request using this form .


Changes to This Privacy Policy

We may modify this Privacy Policy at any time without prior notice. Any updates will take effect once posted on our website. Continued use of the Services after any revision constitutes your acceptance of the updated policy.


Contact Us

For questions, concerns, or complaints regarding our privacy practices, please reach out to us at:

Company Name: SPRL ETR
Company Number: 0878.693.108
VAT Number: BE0878693108
Email: support@kiddietwinkle.com
Address: Rue de Bomal 9, 1367 Ramillies, Belgique